Option B – Privacy Policy

At Option B, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and business operations.

By using this website, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

    • Contact us through our website

    • Request a quote or consultation

    • Submit forms or inquiries

    • Subscribe to updates or newsletters

    • Communicate with us by email or phone

    • Place an order or request services

The information collected may include:

    • Name

    • Company name

    • Email address

    • Phone number

    • Mailing address

    • Project details

    • Billing information

We may also collect limited technical information automatically, including:

    • IP address

    • Browser type

    • Device information

    • Website usage data

    • Cookies and analytics information

How We Use Your Information

Option B uses collected information to:

    • Respond to inquiries and requests

    • Provide quotes and project information

    • Deliver products and services

    • Improve customer service and website performance

    • Process payments and invoices

    • Send updates related to ongoing projects

    • Communicate promotional offers or company updates when permitted

We do not sell, rent, or trade your personal information to third parties.

Cookies & Analytics

Our website may use cookies and third-party analytics tools to improve user experience and better understand website traffic and visitor behaviour.

Cookies may help us:

    • Remember preferences

    • Analyze website performance

    • Improve functionality and content

You may disable cookies through your browser settings if preferred.

Third-Party Services

We may use trusted third-party providers for services such as:

    • Website hosting

    • Analytics

    • Email communication

    • Payment processing

    • Shipping and delivery

    • Marketing platforms

These providers only receive information necessary to perform their services and are expected to maintain confidentiality and security.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, disclosure, or loss. While we strive to protect all data, no method of electronic transmission or storage can be guaranteed to be completely secure.

Email Communications

If you choose to subscribe to our communications, you may occasionally receive updates, promotions, or company news. You may unsubscribe at any time by contacting us or using the unsubscribe link provided in emails.

Retention of Information

We retain information only for as long as necessary to provide services, fulfill legal obligations, maintain business records, and resolve disputes when required.

External Links

Our website may contain links to external websites. Option B is not responsible for the privacy practices or content of third-party websites.

Children’s Privacy

Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on applicable laws, you may have the right to:

    • Request access to your personal information

    • Request corrections or updates

    • Request deletion of your information

    • Withdraw consent for communications

To make a request, please contact us directly.

Changes to This Policy

Option B reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated revision date.

Contact Information

If you have questions regarding this Privacy Policy or the handling of your information, please contact: info@optionb.ca